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Delivery

We aim to ship out the majority of products within 3–7 days on receival of order. Overseas shipments may be subject to import duties and tax. Additional charges must be at the customer’s expense. Counter-Print has no control over these charges and accepts no responsibility for any additional overseas costs.


We also offer a delivery option with DPD for our customers in the UK. Delivery time is a maximum of 2 days. Please ensure to provide us with an address you will be available at as it will require a signature.


If your order is sent with DPD and the parcel is sent back to us after a few attempts, a charge of £7.50 (within the UK) £15 (Worldwide) + the resending costs will occur.

Should a parcel be send back to us as too many attempts were made by other courier such as FedEx, UPS or TNT addtional charges will apply. Also, a return postage cost will incur. We will find the most competitive delivery charges.


Shipment within the UK is sent via Royal Mail’s second class service. Shipments outside of the UK will be sent via Royal Mail’s standard Airmail service. Orders which weigh over 2,5 kg will be sent via a courier.

Return Policy
Products may be returned if you notify us via email within 14 days of receipt of product. Products must be returned undamaged and in the state in which they were sent. You are responsible for ensuring correct packing of the product and using appropriate postal and recorded delivery methods with relevant insurance cover in place. Counter-Print is not responsible for the loss or damage of any returned product. Upon satisfactory receipt of the returned goods we will refund your payment within 7 days minus the costs of initial shipping and packing charges.